Returns Policy
We accept refunds and exchanges.
Returns
Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please note that gift cards are non-returnable.
To complete your return, we require a receipt or proof of purchase.
U.S & Canada Return Address -
Email contact - help@golfgods.com.au
60 DAY MONEY BACK GUARANTEE
We offer a 60 day money back guarantee on all golf clubs including wedges, putters and hybrid clubs. Wether you just don't like it. It's not for you, or you change your mind we offer a 60 day money back guarantee. Simply return the item back to us with in 60 days and we will return your purchase price on the item.
Terms:
- Must be returned to us within the 60 days.
- Only available on selected products
- 60 days starts from the time of delivery accepted by customer
- Shipping costs are not refundable
NORMAL SALES:
There are certain situations where only partial refunds are granted: (if applicable)
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 60 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
help@golfgods.com.au
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at help@golfgods.com.au and send your item to: 14 Waverley Ave, EDWARDSTOWN SA 5039
Shipping
To return your product, you should mail your product to:
14 Waverley Ave, EDWARDSTOWN SA 5039
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
